Problem Solving Through Trusted Vendors

As an event professional, we often find that we have to wear many hats. A lot of the time we are in "Event Designer" mode, but more often than not we also find that we simultaneously act as "Sales Person," "Proposal Writer," "Planner," and sometimes even "Therapist." It can often be a difficult job, but at the end of the day we always have the client's best interest at heart.

I can think of countless examples of times when I have had to use my creative problem-solving skills to think of a solution to an issue that comes up that may or may not even have anything to do with the services that we are expected to perform for the client. An easy example of this, which has happened before, is that the client mis-calculates how many tables they need an in reality end up having to add one more at the last minute. As a result, this means additional table linen, chairs, and table centerpiece. At Magic Moments we always think ahead to anticipate this kind of issue and make every best effort to bring additional materials to easily fix a situation like this. Another example, might be when the client goes through and outside vendor to order an additional rental item and the company is not able to deliver. (This actually happened to use this past weekend). Thankfully, due to our strong connections and industry resources we were able to come up with an alternate solution through one of our preferred vendor partners to pull it off at the last minute, and...even better...at no cost to the client!

This is a perfect example of how important it is when selecting vendors to find out how strong of a resource network they have. As proud members of the International Special Events Society (ISES), the National Association of Catering Executives (NACE), Meeting Professionals International (MPI), the Bay Area Wedding Professionals (BAWP), and the local Chamber of Commerce and Convention and Visitors Bureau; we are undoubtedly connected to all sorts of individuals in our area and around the globe. It is through these trusted organizations that we are able to forge stron relationships within our industry and ultimately provide a better service to our clients.

If you are an event professional and are not a member of at least one or more of these type organizations, it is definitely a MUST!

If you are an individual who is looking for a reputable event professional to help you execute an event, feel free to ask your vendors what organizations they are a part of. Putting together any type of event is definitely a team effort, so be sure that you have the right players on your team!